Official Policy

Lexus63 Privacy Policy — Malaysian Player Data Protection

At lexus63, privacy is not just a document you read once and forget. It is our genuine commitment to every Malaysian player who entrusts us with their personal information. This policy clearly sets out what data we collect, why it is collected, how it is protected and what rights you have as a user.

This document has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By using the lexus63 platform, you agree to this policy.

Last Updated: January 2026 PDPA 2010 Compliance
Privacy Policy Contents
Data collected & its purpose
How we protect your data
Who can access your data
Your rights as a user
Cookie & tracking policy
How to Contact lexus63

Lexus63's Data Protection Commitment to Malaysian Players

Six core principles governing how we handle your personal information

Full 256-bit SSL Encryption

Every piece of information you submit to lexus63 — from your registration details to Touch 'n Go or DuitNow transaction data — is encrypted using 256-bit SSL, the same standard used by major Malaysian banks such as Maybank and CIMB. No data travels in plain text across our systems.

Full PDPA 2010 Compliance

Lexus63 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every process involving the collection, storage, and processing of our players' personal data adheres to the applicable data protection laws in Malaysia. Your rights as a data subject are fully protected under this Act.

No Sale of Data to Third Parties

Lexus63 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for purposes you have explicitly consented to or that are required under Malaysian law.

Secure & Restricted Data Storage

Lexus63 player personal data is stored on protected servers with strict access controls. Only authorised personnel with a genuine need to access the data may do so. All access is logged and audited on a regular basis to ensure there is no misuse.

Full Control in Your Hands

As a lexus63 player, you have the full right to access, amend, download, or request the deletion of your personal data at any time. Such requests are processed within 30 business days. You may also withdraw your marketing consent at any time without any penalty to your gaming account.

Data Minimisation Principle

Lexus63 only collects data that is strictly necessary to provide our services to you — nothing more. We do not collect sensitive information that is irrelevant to the operation of the platform. Every data field in our registration and verification forms has a clear justification, which is openly stated in this policy.

1
Introduction & Scope of lexus63's Privacy Policy

Lexus63 is an online gaming platform serving Malaysian players. We understand that entrusting your personal information to any online platform requires real confidence — and that confidence must be earned through concrete actions, not just promises on paper.

This Privacy Policy explains in detail how lexus63 collects, uses, stores, and protects your personal information. It also outlines the rights you have over that data and how you can exercise them. This document applies to all users who access or use lexus63 services through our website or mobile platform.

This policy should be read together with Terms & Conditions and Responsible Gaming Policy lexus63, both of which together form the entire agreement between you and our platform. By registering for or continuing to use lexus63 services, you confirm that you have read, understood, and agreed to this privacy policy.

This Privacy Policy takes effect from January 2026 and supersedes all previous versions. Any changes will be communicated to users via email or in-platform notifications on lexus63.
2
Types of Personal Data Collected by lexus63

Lexus63 collects various categories of personal information depending on how you interact with our platform. Below is a full breakdown of the data that may be collected:

Data Categories Sample Information How It Is Collected
Identity Data Full name, MyKad number, date of birth Registration form, KYC
Contact Information Phone number, email address Registration form
Financial Data Payment methods (TnG, DuitNow, FPX), MYR transaction history Deposit & withdrawal transactions
Game Data Betting history, games played, wins/losses Platform activity
Technical Data IP address, device type, web browser, operating system Automated system logs
Usage Data Pages visited, time spent on the platform, features used Cookies & Analytics

Lexus63 never collects credit card information directly — all payments are processed through licensed and certified Malaysian payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). Your bank account or e-wallet details are never stored in the lexus63 system.

lexus63 does not store your full bank account or e-wallet number. All payment processing is handled by licensed and accredited payment providers in Malaysia. The financial data we retain consists of transaction records only — not your source account details.
3
Purposes for Using lexus63 Players' Personal Data

Every piece of data collected by lexus63 serves a clear and legitimate purpose. We do not collect data that is unnecessary for the operation of the platform. The following is a complete list of the purposes for which we use user data at lexus63:

  • User account management — registration, identity verification, and account security
  • Processing financial transactions — deposits and withdrawals in MYR
  • Compliance with Know Your Customer (KYC) procedures and anti-money laundering (AML) requirements
  • Enabling effective and accurate customer support
  • lexus63 VIP Rewards Programme Management — points calculation, tiers, and cashback
  • Delivery of promotional information and exclusive offers (with your consent)
  • Monitoring for responsible gaming purposes and detection of problem gambling
  • lexus63 platform improvements based on usage patterns and feedback
  • Fulfilment of legal and regulatory obligations in Malaysia

For marketing purposes such as promotional emails and offer notifications, lexus63 will only contact you if you have given explicit consent during registration or through the notification settings in your account. You may withdraw this consent at any time without affecting any other services you use on the lexus63 platform.

If you wish to stop receiving marketing communications from lexus63, you can use the unsubscribe link in any email we send, or update your notification preferences in your lexus63 account settings.
4
How lexus63 Protects Your Personal Data

Data protection is not just about technology — it is about processes, training and organisational culture. At lexus63, we invest in all three to ensure our users' data is protected to the highest achievable standard.

At the technical level, the following protective measures are applied across lexus63's infrastructure:

Data Encryption at Rest

Data stored in the lexus63 database is encrypted using the AES-256 algorithm. Even in the event of a database breach, the data cannot be read without the encryption key.

Data Encryption in Transit

All communications between your browser and lexus63 servers are encrypted with TLS 1.3 and independently verified 256-bit SSL certificates.

Role-Based Access Control

Only staff who require access to specific data to perform their duties are authorised to do so. All access is logged and periodically audited by the lexus63 internal security team.

Regular Penetration Testing

The lexus63 system undergoes regular security testing by independent third parties to identify and address any vulnerabilities before they can be exploited.

Beyond technical measures, all lexus63 staff who handle user data undergo mandatory data protection training and are bound by confidentiality agreements. Breaches of internal privacy policy are treated as serious misconduct that may result in disciplinary action, including termination.

In the event of a serious data breach, lexus63 is committed to notifying affected users and the relevant authorities within the timeframe prescribed by applicable Malaysian law.

5
Data Sharing with Third Parties

Lexus63 does not sell, rent, or disclose users' personal data to third parties for commercial purposes. However, there are certain situations where lexus63 may need to share limited information with selected parties to ensure our services function properly:

  • Malaysian payment providers — Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX receive the transaction information required to process your deposits and withdrawals. All of these providers are certified and compliant with Malaysian financial regulations.
  • Game providers — Evolution Gaming, Pragmatic Play and other providers receive the technical information required to deliver games to you. They do not receive your directly identifiable personal data.
  • Legal authorities — lexus63 will disclose the required information to the police, courts or regulatory bodies if mandated by Malaysian law or a valid court order.
  • Technical service providers — Cloud computing providers, email services and IT support partners that assist lexus63 operations may process some of your data, subject to strict data processing agreements.

All third parties working with lexus63 who have access to user data are bound by strict confidentiality agreements and data protection obligations. lexus63 takes responsibility for ensuring that all our partners handle data to the same high standards we hold ourselves to.

lexus63 never shares users' personal data with advertising companies, data brokers or any party that does not have a direct role in delivering the platform's services to you.
6
Cookies, Tracking & Similar Technologies

Lexus63 uses cookies and similar tracking technologies to ensure the platform functions properly and to enhance the user experience. The following are the types of cookies we use:

  • Essential Cookies — Required for core platform functions such as login sessions, security and language preferences. These cookies cannot be disabled as they are essential to the operation of the lexus63 platform.
  • Performance Cookies — Collects information on how you use the lexus63 platform (pages visited, time spent) to help us improve the user experience. This data is collected in aggregate form and does not identify you individually.
  • Functional Cookies — Saves your preferences such as screen resolution, display settings and game configurations so you do not have to reconfigure them each time you use lexus63.
  • Session Cookies — Temporary cookies deleted when you close your browser. Used to maintain the security of your gaming session while you are active on the platform.

You can manage your cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the lexus63 platform. Disabling essential cookies, for example, will prevent you from staying logged in to your account.

lexus63 does not use cookies to track your activity on other websites outside our platform. Any tracking we carry out is limited solely to your interactions within the lexus63 platform.
7
Data Retention & Deletion

Lexus63 retains users' personal data only for as long as necessary for the purposes stated in this policy, or as required under applicable Malaysian law. The following are our data retention guidelines:

  • Active account data — retained for as long as the account remains active on the lexus63 platform
  • Financial transaction data — retained for a minimum of 7 years in accordance with Malaysian financial legal requirements
  • Game history and activity — retained for 3 years from the date of the last transaction
  • Customer support communication logs — retained for 2 years
  • Technical data and system logs — retained for 90 days
  • Marketing data and communication preferences — deleted within 30 days of consent withdrawal

After your lexus63 account is closed at your request, personal data not subject to legal retention obligations will be deleted or anonymised within 60 days. Data that must be retained for legal compliance — primarily financial records — will be kept for the period prescribed by Malaysian law even after account closure, but will not be used for any commercial purpose.

8
lexus63 User Rights Under PDPA 2010

As a lexus63 user based in Malaysia, you are protected under the Personal Data Protection Act 2010 (PDPA) and have the following rights with respect to your personal data:

👁️
Right of Access

You have the right to request and receive a copy of all personal data held by lexus63 about you. Requests are processed within 30 business days.

✏️
Right to Rectification

If your data in the lexus63 system is inaccurate or incomplete, you have the right to request an immediate correction. Some data can be updated directly by you through your account settings.

🗑️
Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations. Requests will be processed within 60 days.

🚫
Right to Object

You may object to the processing of your personal data for marketing purposes at any time. lexus63 will cease using your data for such purposes immediately.

📦
Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform. Available upon request to the lexus63 team.

⏸️
Right to Restrict Processing

In certain circumstances, you may request that lexus63 restrict the processing of your data while your query or objection is being resolved.

To exercise any of the above rights, contact the lexus63 Data Privacy Officer by email at support@lexus63.click with the subject line "Personal Data Rights Request", along with your full name and account number for identity verification. We will acknowledge your request within 3 business days and complete it within the timeframe stipulated by law.

If you believe that your personal data rights have been violated by lexus63 and we have failed to address your complaint satisfactorily, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, the regulatory body for PDPA in Malaysia.
9
Protection of Children's Data

Lexus63 is a platform exclusively for adults aged 18 and above. Our platform is not designed, intended or permitted for use by children or individuals under the age of 18.

We do not knowingly collect personal data from individuals under the age of 18. If lexus63 discovers that a child's personal data has been collected without parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

If you believe that someone under the age of 18 has registered an account on lexus63 using either your information or their own, please contact the lexus63 support team immediately via live chat or email at support@lexus63.click. We will investigate and take action within 24 hours.

Parents and guardians are encouraged to monitor their children's internet use and ensure they do not access online gambling platforms such as lexus63. If you suspect a minor in your care is using this platform, please contact us immediately and we will treat the matter with the utmost urgency.
10
Amendments to lexus63's Privacy Policy

Lexus63 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements or the expansion of platform services. We are committed to keeping you informed of any significant changes.

How we notify you of amendments:

1
Email notification

For material amendments that affect how your data is used or your rights as a user, we will send an email notification to all registered lexus63 users at least 14 days before the changes take effect.

2
In-platform notification banner

When you log in to your lexus63 account after the Privacy Policy has been updated, a notification banner will be displayed reminding you of the changes and directing you to the latest version of this document.

3
Last updated date on the document

The "Last Updated" date at the top of this page will always be updated whenever changes are made, allowing you to confirm that you are reading the latest version.

Continued use of the lexus63 platform after the effective date of an updated Privacy Policy constitutes acceptance of the amended terms. If you do not agree with the amendments, you have the right to close your account before they take effect by contacting our support team.

11
Contact lexus63's Data Privacy Officer

For any enquiries, concerns or requests relating to this Privacy Policy or the way lexus63 handles your personal data, you may contact us through the following channels:

  • Email: support@lexus63.click — use the subject line "Data Privacy" for faster processing
  • Live Chat 24/7 within the lexus63 platform — the fastest way to get an immediate response
  • Page FAQ — may contain answers to common privacy questions

The lexus63 Data Privacy Team is committed to responding to all privacy-related enquiries within 5 business days. For formal requests such as data access, correction or deletion, the full process is completed within 30 business days from the date the request is verified.

This Privacy Policy is governed by and interpreted in accordance with Malaysian law, in particular the Personal Data Protection Act 2010. Any disputes relating to this policy will be resolved under the applicable laws of Malaysia.

Lexus63 Security Standards & Compliance

SSL 256-bit Encryption
PDPA 2010 Compliant
AES-256 Data at Rest
Penetration Tested
2FA Available
Segregated Player Funds

Frequently Asked Questions — lexus63 Privacy Policy

Answers to the most frequently asked questions by Malaysian players about data privacy at lexus63

Absolutely not. lexus63 does not sell, rent or share your personal data with any advertising company, data broker or third party for commercial purposes. Data shared with external parties is strictly limited to Malaysian payment providers (such as Touch 'n Go, GrabPay and DuitNow) that require transaction information to process your payments, and Malaysian legal authorities where required by law. All third parties working with us are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

You may submit a formal data access request by emailing support@lexus63.click with the subject line "Personal Data Access Request". Please include your full name, lexus63 account number and a copy of a valid identity document for verification purposes. Our Data Privacy Team will acknowledge your request within 3 business days and provide a complete data package within 30 business days from the date identity verification is completed. Data will be delivered in a readable format (PDF or CSV) to the email address registered to your account.

When your lexus63 account is closed, personal data not subject to legal retention obligations will be deleted or anonymised within 60 days. However, financial records and transactions in MYR must be retained for a minimum of 7 years in line with Malaysian financial laws — this is a legal requirement that cannot be waived. This data will not be used for any marketing or commercial purpose after account closure. If you close your account for responsible gambling reasons, we also retain a record of your self-exclusion to ensure it is enforced should you attempt to open a new account at lexus63 in the future.

No. lexus63 does not store your full bank account number, credit card number, or e-wallet account details for Touch 'n Go, GrabPay, Boost, or ShopeePay. All payment processing is handled by licensed and certified payment providers in Malaysia. When you make a deposit or withdrawal, the transaction is processed directly by the relevant payment provider, and lexus63 only receives a confirmation response indicating whether the transaction was successful or not. What we do retain is a transaction record — the amount, date, and payment method used — but not your source account details.

Privacy & Responsible Gaming — Closely Connected

The gaming activity data we collect is not solely for account management — it is also used to monitor signs of problematic gambling and to help us deliver more effective responsible gaming support to you. This is a use of data that we genuinely believe benefits our players. lexus63 is a platform for users aged 18 and above only. Helpline: 1-800-88-1000.

Play at lexus63 with Confidence — Your Data Is Protected

Lexus63 builds trust through concrete action — SSL 256-bit encryption, Malaysian PDPA compliance, no data selling and full control in your hands. Register today and join over 500,000 Malaysian players who already trust lexus63.

For players aged 18 and above only  ·  Play responsibly

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